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The Best Home Care Services in Perth That’s All Heart and No Hassle

Experience: The list features providers with at least 5 years of hands-on experience. To confirm this, our team reviewed provider backgrounds, client testimonials, and any prior roles in aged or healthcare. Empathy: We interviewed clients and researched testimonials or reviews to ensure our choices emphasise respect and dignity in their approach. Communication: We picked providers based on responsiveness to inquiries and their use of regular updates/reports. After all, this task requires coordinated care, especially concerning medication. Flexibility: Needs can change. That’s why our picks have 24/7 availability and a glowing reputation in terms of adaptability. To identify which entries pass the criterion, we studied how comprehensive each provider’s services are. Response Time: Through client feedback, personal experience, and direct inquiries, we evaluated our entries’ ability to respond to last-minute needs or general concerns.

Having a senior pop who prefers to stay in the comfort of his home, I have nothing but love for home care service providers. He has said, ‘Can’t imagine living without my carer.’ Neither can I.

They sort out his life—personal care, housekeeping, medication, or even just the social aspect of talking over a cuppa. On top of that, their packages are a more budget-friendly alternative to the steep costs of residential care facilities.

And it’s not just seniors who can benefit. For instance, people with disabilities, chronic illnesses, or anyone recovering from surgery can enjoy personalised support from these folks.

Tracking the right one can be a headache, though. There’s a lot in Perth. Fortunately, we’ve already done the hard yards for you.

Dovida Perth Metro

dovida-perth-metro-logo

Address: Lakeside Corporate, 3/24 Parkland Rd, Osborne Park
Contact Details: +61 8 6310 0400
Operating Hours: Daily – 24 hours
Website

Google review score4.7/5
Experience4.9/5
Empathy5/5
Communication4.5/5
Flexibility4.7/5
Patience5/5

My teammates and I have seen how Dovida works, and we’ll say they deserve the positive reputation.

For one, this care provider has been around since 2009. That checks our experience box.

Their services are also wide-ranging. My dad, for instance, has Dovida carers handling laundry, grocery shopping, meal prep, and cleaning.

If you need specialised care, they’re solid, too, with options like palliative and dementia care packages.

I’ll even give them extra points for providing a management plan option. That’s a relief for people like me who are not well-versed in navigating government-funded services.

Clients tend to stay longer, too. We’ve been with them for a year, and most interviewees have similar retention rates, with 6 months as the shortest.

A thing to consider is their history of cancelling an appointment and not rescheduling. While it has never happened to us, an interviewee has raised the concern.

We’d also love to see more mental health-focused services beyond companion and dementia care.

Pros

  • Operating since 2009
  • Wide-ranging services
  • Offers a management plan option
  • High client retention
  • 10 mins from the city centre
  • Has transport services

Cons

  • Limited mental health-related options
  • History of appointment cancellation without rescheduling

Always Positive

‘Home Instead provided 24 hour in home care for my elderly parents for 12 months.

I can highly recommend the company.

The carers were professional, caring, respectful and treated both Mum and Dad with dignity and kindness.

As the family contact person for the service I was given the same respect from the Management team at Home Instead.

My contact or query was always positive and dealt with in a timely fashion.

My dear mother required the 24 hr care from Home Instead and because of it was able to remain at home until she passed away peacefully in January.

My father remains a client of Home Instead receiving the care to manage his needs at home. Thank you all.’

Judy McRae, Google Review

I Felt Very Comfortable

‘Since choosing Home Instead as my provider I have had complete satisfaction. I felt very comfortable with the lady who first assessed me for my personal needs and put a plan in place, my lovely efficient care Co Ordinator and the wonderful carer who has assisted me in so many different ways. I am ever so grateful for all their help to keep me in my home.’

Lynette Manfield, Google Review

Nurse Next Door Home Care Services Perth North

nurse-next-door-home-care-services-logo

Address: Unit 1/71 Albert St, Osborne Park
Contact Details: +61 1300 081 247
Operating Hours: Daily – 24 hours
Website

Google review score4.9/5
Experience4.5/5
Empathy5/5
Communication5/5
Flexibility5/5
Patience5/5

Nurse Next Door’s name isn’t just for show. All their care packages have registered/enrolled nurses overseeing them, a win if you prefer clinical expertise beyond the standard ‘genuine care.’

No lock-in contracts, either. If your needs change, say for medical or daily tasks, they can adjust, and you won’t be stuck in a long-term agreement.

Their ‘continuity of care’ approach is another plus. Clients won’t deal with a rotating set of caregivers, as they’ll be matched with carers who align with their needs or personalities.

The catch is that finding the right match takes a while. That’s especially true for those requiring specialised services, like dementia or palliative care.

Nurse Next Door is in high demand as well. Basic to medium services often take applicants 1–6 months of wait time.

On the upside, there are no setup or exit fees. You may also call for a free consultation.

Pros

  • Run by registered/enrolled nurses
  • No lock-in contracts
  • No exit/entry fees
  • Doesn’t provide clients with unfamiliar faces
  • Easy to reach
  • Free consultation

Cons

  • Long wait time to get in
  • Long client-carer assessment

The House Is Always Left So Clean

Nurse Next Door are amazing!!! I feel so happy to have my mother cared for so well by the lovely carers that care for her. The house is always left so clean and tidy and the level of care is second to none. Angela in particular has been very kind and caring with my mum and the stress has been taken off me, her only daughter, as I know she is in great hands. Sarah also does an amazing job managing everything. I couldn’t recommend them enough. 💖🙏👌💕

Michelle Hindley, Google Review

Caring Patient Support

‘Nurse next door provides a wonderful in-home service with caring patient support workers.

Registered nurses are on hand to offer clinical support also.

We highly recommend this service’

Yvonne Elvish, Google Review

Right at Home Perth Midland

right-at-home-perth-midland-logo

Address: Midland Professional Centre, Unit 6/9 The Avenue, Midland
Contact Details: +61 8 6146 0085
Operating Hours: Daily – 24 hours
Website

Google review score5/5
Facebook review score 5/5
Total reviews5/5
Score consistency 5/5
Experience4.7/5
Empathy5/5
Communication5/5
Flexibility4.7/5
Patience5/5

Right at Home has been around since 2013, making them one of the longest-running providers on this list.

One of their biggest strengths is having an extensive service list that can be personalised. This includes domestic, 24/7, and post-hospital care.

We’ll hand it to their specialised options. They have some care packages here others don’t have, including mental health and neurovascular support, all delivered by registered professionals.

You also get to pick your carer. While assessments help, you get the final say, which is rare since most names here assign one to clients.

Their diverse funding or payment options are also a bonus perk. Right at Home accepts NDIS, DVA, and Carer Gateway, aside from the usual Government Home Care Package route.

The downside is they’re 33 minutes from the city centre, the farthest out of all the entries. That’s a hiccup if you prefer in-person appointments.

Plus, they stick only to aged care.

Pros

  • Comprehensive service list
  • Operating since 2013
  • Specialised options like neurovascular support
  • Has registered nurses
  • Offers many payment options (NDIS, DVA, etc.)
  • Free consultation

Cons

  • 33 minutes from the Perth CBD
  • Only has aged care

Always Easy to Contact

‘Very nice carers helpful and polite. The office is always easy to contact and very helpful. Have recommended RAH to several people.’

Veronica B, Google Review

Good Team

‘Right at home is 💯 among Perth’s best homecare providers with quality and compassion. Good team, happy clients and prompt client responses. Highly recommend them.’

Kavita Shiyani, Google Review

My Companionship

my-companionship-logo

Address: Shop 1/12 Atkinson Rd, Subiaco 
Contact Details: +61 1800 950 838
Operating Hours: Daily – 24 hours
Website

Google review score5/5
Trustpilot reviews score 4/5
Total reviews4.8/5
Score consistency 4.5/5
Experience4/5
Empathy5/5
Communication5/5
Flexibility4.5/5
Patience5/5

For those looking for a provider with therapy services, My Companionship is a reliable pick.

To start, their team has occupational therapists who can support individuals struggling with daily tasks, particularly work- or leisure-related activities.

Physiotherapy is also on the table, which is helpful for folks recovering from injuries or managing chronic pain. It helps that this option is comprehensive as well; diagnosis, treatment, and rehabilitation are covered.

The trade-off is that their services are mainly designed for aging in place. Younger individuals with NDIS-focused needs aren’t part of their clientele.

Moreover, while they provide specialised respite care for memory-related conditions, they lack dedicated mental health support for issues like depression or anxiety.

That said, My Companionship gets bonus marks for offering home modification services, solidifying their ‘ageing in place’ goal. The upgrades include bathroom modifications, lighting adjustments, handrail installations, and more.

Pros

  • Has therapy services
  • Extensive service list
  • Offers home modification service
  • Easy to contact
  • Free consultation

Cons

  • Limited to aged care
  • Limited mental health-related packages

Organized, Consistent

‘I wish to acknowledge Mycompanionship once more. I did not add in my previous post the efficiency , and professionalism of Rosie.

Organized, consistent and happy to meet requests. I would describe as above and beyond. Thanks Rosie

Mandy’

Mandy Hoppmann, Google Review

So Professional, Qualified, and Sincere

‘My Companionship have been my mother’s final carers for 2 or so years after leaving another brand hoping for a better experience. We joined MC early in their establishment which I wouldn’t normally consider but meeting one of the principal managers I was immediately at ease with the care package. Really this review won’t be able to put into words how happy my mum was with the team. How far these guys went in each visit to ensure mums quality of life was supported to the highest standard. It’s clear this is not a job or a money grab these guys really put themselves out there to ensure their patients are well supported in all aspects of their care needs. My mum even tried to adopt one of the nurses ! In the final stages the team maintained this level of service going far out of their way to help us finalise everything. There was never a time during the 2 years with MC that I could not call or text the principles or nurses and they would reply every time. No question left unanswered no concern left unchecked so professional, qualified and sincere. It’s so hard to know in this industry who to trust who is here to help you and do the right thing. These guys are definitely one of the good ones. Thanks My Companionship.’

Frank_le, Google Review

Perth Care + Companion Company

perth-care-companion-company-logo

Address: 2/110-116 E Parade, East Perth
Contact Details: +61 8 9276 1520
Operating Hours: Daily – 24 hours
Website

Google review score4.7/5
Facebook review score 5/5
Total reviews4.7/5
Score consistency 4.8/5
Experience4.5/5
Empathy5/5
Communication4.5/5
Flexibility5/5
Patience5/5

Perth Care + Companion Company (PCCC) cracked a spot here because of one key aspect: their uniqueness. Most of their services aren’t offered by competitors.

Take their sleepover care, for example; it’s basically live-in care but just for the night. If you simply need overnight medication reminders or assistance with bathroom trips, that’s good news.

Additionally, they have garden and pet care, a terrific option for green thumbs and fur parents who can no longer deal with the physical strain of watering plants or walking pets.

PCCC also has a distinctive self-managed package. Unlike traditional plans, this option lets clients manage funding, with PCCC just handling the heavy work, like staffing.

However, interviewees have mentioned slow responses to questions, with a few never receiving callbacks or replies.

They’re also relatively new, opening in 2019. Our list has more established entries.

Lastly, child care isn’t part of their services.

Pros

  • Unique offerings like pet/garden care
  • Self-managed option
  • Free consultations
  • Comprehensive services
  • Also services people in residential care

Cons

  • Relatively new (2019)
  • Slow responses to inquiries
  • No child care

Loving and Caring Group

‘Perth Care + Companion can help you care and support your loved one with any of their needs whether it be going to an appt, a special family occasion, general shopping, light housework or maybe just some company whatever their needs Perth Care + Companion do it with sensitivity, privacy and a lot of heart. I’m so proud to be a part of this loving and caring group of individuals so do give them a call and have peace of mind that your loved one is in good hands.’

Cathy Heritage, Google Review

Kind and Understanding

‘Perth Care and Companion provided my mum with excellent care and support in her final year. Staff kind and understanding. They worked hard to match carers with mum who became like family. Highly recommended.’

Fiona Goodlet, Google Review

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